OldHue Support

No. Editing, filters, the camera and export work on your device without an account. Sign in with Apple is optional; signing in lets you sync presets, use cloud AI and restore membership on another device.

Normal editing and exporting happen on your device. Only when you choose AI filters, AI color grading, AI cropping or AI shooting suggestions are the analysis thumbnail and your text instructions sent through the OldHue server to Xiaomi MiMo or DeepSeek. The server does not persistently store them, and original photos are not uploaded. The iOS app has no voice input or voice upload feature. See our Privacy Policy for details.

Exports intentionally remove metadata, including EXIF and GPS location, to avoid sharing where a photo was taken.

If photo access was denied, open Settings → OldHue → Photos and allow Add Photos. OldHue does not need access to your entire photo library to save an export.

Hue Pro Monthly (US$2.99/month; China App Store ¥6/month; actual price shown at checkout) gives 500 AI uses/month and unlocks all features, and auto-renews monthly. The Lifetime purchase (US$12.99 or ¥88, one-time) gives 300 AI uses/month and permanently unlocks all features, with no auto-renewal. Free accounts get 10 AI uses/month, and can preview copied filters but not export them. Owning both gives 800 AI uses/month combined. iOS purchases use Apple In-App Purchase only; the app contains no external payment links.

Apple manages auto-renewal on iOS. Open Settings → your name → Subscriptions → OldHue to cancel; you can keep using the app until the end of the current period, after which no further charges are made. The Lifetime purchase never renews.

Apple handles billing and cancellation for App Store purchases. Submit a request at reportaproblem.apple.com, or email us at the address below and we will help identify the issue.

Open Account in the app and choose to delete your account. This immediately ends all sessions. Signing in again within 7 days cancels the request; after that, the account and server data are permanently deleted. Photos in your library are not affected. See our Privacy Policy for data-retention details.

No. Built-in filters are included with the app; there is no separate charge or subscription for filters. Payment only affects AI usage and the ability to export a copied filter — see "Hue Pro subscription and Lifetime purchase" above.